In addition to this, you need to know more about it.


In addition to this, you need to know more about it.

These general conditions of sale govern all relations between the company HUTTE & CO SARL, a company with a capital of 5,000 € whose registered office is avenue Jean Jaurès, 08170 FUMAY, registered with the RCS of Sedan under number 848 285 136, ci -after "HUTTE", and the customers of the site www.hutte.co

Customer service email address: contact@hutte.co

Prior to any transaction, the customer acknowledges having read these general conditions and expressly declares that he accepts them as soon as he clicks on the "Order validation" button.

Article 1: Special conditions of sale

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The customer acknowledges having read, at the time of placing the order, the special conditions of sale stated on the screen (name, price, quantity, color, particularities of the products, cost of services) and expressly declares to accept them without reservation.

Article 2: Validity of the order

The offer on the website www.hutte.co is intended exclusively for individuals who have an address in mainland France and in Europe.

Article 3: Registration and confirmation of the order

HUTTE confirms the receipt of an order by an email entitled "Confirmation of your order".

However, the sale will not be concluded until the order has been confirmed by the HUTTE team, in an email entitled "delivery confirmation".

HUTTE reserves the right to not confirm an order for any reason whatsoever, relating in particular to the availability of products, a problem concerning the order received, an abnormal order, a foreseeable problem concerning the delivery to be made, or a dispute. relating to a previous order. In this case, HUTTE will inform the customer at the latest 5 working days after registration of the order, and will refund the customer without delay.

If one of the products in an order is unavailable, the rest of the order is shipped.

Article 4: Price

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HUTTE reserves the right to modify its prices at any time but undertakes to apply the prices in force which will have been indicated when the order is placed, subject to their availability on that date.

Article 5: Terms of payment and security

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Payment is only made by credit card on a secure banking server.
Credit card details are encrypted using SSL (Secure Socket Layer) and never pass unencrypted over the network. Payment is made directly to CIC. HUTTE has no access to these details, and does not keep them on its servers. In case of problem, please contact us at the following address: contact@hutte.co

Article 6: Retention of title

The products remain the property of HUTTE until full payment of the order.

Article 7: Terms and delivery times

HUTTE delivers its Products to France and to all countries of the European Union and can, on request, deliver to any country.

The products are shipped with the delivery slip, to the delivery address indicated by the Customer when ordering. Delivery cannot be made to hotels or PO boxes. The delivery times indicated on the site are indicative times, corresponding to the average processing and delivery times. In order for these deadlines to be respected, the Customer must ensure that they have communicated exact and complete information concerning the delivery address (such as, in particular: street, building, staircase number, access codes names and / or intercom numbers, etc.).

HUTTE undertakes to inform the Customer of the progress of the processing of his order.

In the event of damaged packages (already open, missing products, etc.), the Customer undertakes to notify the carrier and HUTTE by all means, all reservations within 3 days of receipt of the product.

HUTTE cannot be held responsible for the consequences due to a delay in delivery that is not its fault.

The customer has 14 days to return his package. Return costs are the responsibility of the customer.
For any refund request, we will credit your bank account with the amount of the returned item, however, the return costs remain the responsibility of the customer and you will be deducted from the final amount.

Article 8: withdrawal periods

In accordance with article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of , where applicable, return costs ”.

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The products must be returned in their original packaging and in perfect new condition with the packaging, without scratches or signs of wear. Returns must be made in their original and complete packaging and accompanied by a copy of the purchase invoice.When the 14-day period expires on a Saturday, Sunday or a public holiday, it is extended until on the first following working day.

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To exercise his right of withdrawal for other products, the Customer must, within the period indicated above, send to HUTTE & CO, a registered letter with acknowledgment of receipt (or e-mail ) specifying his desire to use this right or return the standard form for exercising the right of withdrawal to the following address: HUTTE & CO, avenue Jean Jaurès 08170 FUMAY.

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The Customer must return the products, to the address indicated above, within fourteen (14) days of communicating their decision to withdraw, in their perfect condition and original packaging, without any trace or mark, with all accessories (including instructions) and any gifts offered.

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He must return the product with a duplicate of the invoice as well as the "return form" duly completed. Only the risks and costs of returning the products remain the responsibility of the Customer. If all the conditions required for the return of the products are not respected, HUTTE & CO may deduct from the sums to be reimbursed, if applicable, a share of the sale price corresponding to the sale price of the missing products, as well as '' repair, replacement and / or overhaul of potentially degraded products.

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HUTTE & CO undertakes to reimburse the consumer Customer within fourteen (14) days of receipt of the registered letter specifying the Customer's desire to withdraw or of the standard form. However, HUTTE & CO is entitled to defer this reimbursement until the actual receipt of the products.

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The refund is made directly to the Customer's bank account, following the same terms as those used to pay for the products in question.

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Any return must be reported in advance to the Customer Service of the company HUTTE & CO by returning to us by email, mail the following form completely filled in: Right of withdrawal form

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Article 9: Provisions of the "IT and freedoms" law

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HUTTE has declared the file including personal data relating to customers of the site www.hutte.co to the Commission Nationale Informatique et Libertés in accordance with the provisions of the Data Protection Act of January 6, 1978.

Under this law, the customer has the right to access, rectify or oppose the personal data collected concerning him. These rights can be exercised by e-mail sent to contact@hutte.co

Article 10: Intellectual property

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The customer is prohibited from copying or downloading all or part of the content of the site www.hutte.co without the prior and express authorization of HUTTE, which remains the sole owner of all the intellectual property rights relating thereto.

Article 11: applicable law

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These general conditions of sale are subject to French law.

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Article 12: Confidentiality policy

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In accordance with the General Data Protection Regulations (RGPD) in force on May 25, 2018, we apply this privacy policy on our Site.

The expressions "Personal Data" or "Data" designate any information identifying you collected with your consent on our site www.hutte.co .

By using our Site, you acknowledge having read our Privacy Policy. If the conditions for processing your Data change, we will update our Privacy Policy and you will be informed by email and / or on your next visit to the Site.

What Data do we collect and at what times?

When you use our Site and our services, we may collect the following Data about you:

  • Last name First Name

  • Postal address, delivery

  • E-mail adress

  • Phone number

  • IP adress

  • History of your orders

  • History of your visits and browsing on the Site

Other data may be collected automatically when you browse the Site. The list of the categories of Data concerned is presented in the COOKIES section.

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The above Data may be collected at different times:

- when you place your orders;

- when you browse the Site;

- when you contact our customer service.

For what purposes are your Data used?

Your Data is processed for the following purposes:

- Ensure your identification

- Manage your orders and customer follow-up (e.g. delivery, management of complaints, after-sales service, management of disputes),

- send you our newsletters if you have subscribed to them, our commercial offers so that you can benefit from the most appropriate proposals on our Site in relation to your tastes and preferences,

- personalize the communications we send you and the offers we offer you, based on your browsing on the Site and your previous purchases, on the basis of your prior consent;

- develop commercial statistics and analyze our marketing tools (eg: count the number of display and activation of our sales areas, establish statistics of visits to elements of the Site), on the basis of the legitimate interest that we have to be able to understand and improve the performance of our Site.

How long do we keep your data?

Your Personal Data is kept in our active database for a maximum of 3 years from your last activity, i.e. from either:

- your last purchase;

- your last visit to our Site, provided that you have logged into your account and have browsed our pages;

- the last contact from you with our customer service;

- the opening of a hypertext link in a newsletter or other commercial email that we send to you (if you have consented to it).

A few weeks before the expiry of this period, we will contact you so that you let us know if you wish to keep your account. If this is not the case, or in the absence of a response from you, we will close your account and we will delete your Data from our active database. At this stage, you will no longer be able to log into your account with your old credentials and will therefore have to recreate a new one.

The deletion of your Data from our active database will be followed by an intermediate archiving period in order to meet our legal, accounting and tax obligations, and also to be able to manage any complaints, within the limit of the applicable limitation periods. In the event that your Data is required to be archived at a later date, it will be automatically anonymized in an irreversible manner.

Who are the recipients of your Personal Data?

Outside of our Site, your Data may be communicated to our partners who assist us in providing our services to you by taking charge, under our control, all or part of the processing operations of your Data and which are:

  • Our hosting provider,

  • Our banking partner,

  • Our service providers to whom we entrust the preparation and delivery services of your orders;

  • Our service providers in charge of carrying out advertising, marketing and sales campaigns;

Each of us processes your Data and is committed to respecting the General Data Protection Regulations.

Are there any transfers of your Data outside the European Union?

Your Data may transit or be hosted on servers belonging to us or belonging to our partners.

Please note that we are committed to taking the necessary measures to maintain an optimum level of confidentiality and security. We require our subcontractors and partners to take all measures to ensure the same level of protection as that required by the applicable personal data regulations.

What are your rights and how can you exercise them?

In accordance with the regulations applicable on May 25, 2018 regarding personal data, you can exercise the following rights:

- Access your Data, request its rectification, deletion or portability;

- Withdraw your consent for the future, for all or part of the processing operations concerned;

- Oppose the processing of your Data or request its limitation;

You can exercise these rights by sending an email to contact@hutte.co

If you have subscribed to our newsletter and no longer wish to receive it, you can unsubscribe:

  • by clicking in the newsletter on the link provided for this purpose.

Social networks

Like most of you, we are present on many social networks like Facebook or Instagram. You can find them on our Site on several occasions:

Each of the social networks has its own privacy policy, which we invite you to consult.